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Web chat starts every conversation with a standard, general-purpose assistant. Specialists are optional expert modes a user can attach to an individual conversation: attaching one adds focused instructions and extra tools for that conversation only. Nothing changes for anyone else, and nothing changes by default.

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Available specialists

The catalog is maintained by AI Reserve and grows over time; there is no custom specialist editor today.

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Turning specialists on (admins)

Specialists are off for every organization until an enterprise admin enables them, one by one:
  1. Open Admin → your organization → Privacy & data.
  2. In the Web chat section (specialists require web chat to be enabled), check each specialist you want to make available.
Unchecking a specialist takes effect within about a minute: conversations that had it attached fall back to the standard assistant on their next message — nothing breaks and no history is lost.

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Using a specialist (everyone)

  1. In the chat composer, open the Specialist picker next to the model picker (it only appears when your organization has at least one specialist enabled).
  2. Pick a specialist — or None for the standard assistant, which is always the default.
The choice sticks to that conversation and applies from your next message. An active specialist shows as a chip at the top of the conversation, so it is never ambiguous which mode you are in. Switching back to None at any point returns that conversation to the standard assistant.

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Privacy and billing

Specialists change the assistant’s instructions and available tools — nothing else. Model choice, data-source toggles, content-retention settings, usage metering, and billing are all unchanged. Two things worth knowing before enabling a specialist:
  • Tools reach shared datasets. A specialist’s lookup tools query AI Reserve’s market datasets, which draw on third-party data providers — including contact details such as emails and phone numbers. The admin checkbox for each specialist describes exactly what it adds.
  • Tool lookups are separate from model usage. Specialist tool calls hit data providers directly and do not appear on the model-usage meter; only the assistant’s model responses are metered as usual.